reputation ;-)

[ILikePlanes]

"Considering that the flight was very good,the tickets price normal,passengers on this flight think that your company's reputation should be 92%
Your company reputation is now: 92% (-0.05 decrease)"


If my reputation was already 92% and they think it should be 92% why did it go down .05 not that it really matters because thats not enough to make a
difference but...

[jetBlue220]

Because 92% is just a rounded number. FSP probably (I don't know for sure) calculates the reputation to more decimal places. And, since you're only
losing a twentieth of a percent, it was probably like 92.40%.. And then, since 92% is less than 92.40%, it made it go down 0.05.

[qdrummer21]

"Your company reputation is now: 92% (-0.05 decrease)"

The 92% listed in this statement is after the .05 decrease listed not before. And like the above poster mentioned FSP uses decimal
places in that percentage but does not report them. So you could have been at a 92.05% then lost .05 which left you with 92.00%. Also
you could have had like a starting rating of 92.45% - .05 would also give you the reported 92%

Where it gets really confusing is when your reputation is like a 92.50% which FSP will report to the user as a 93% you then loose .05 as
listed and you actual rating is no 92.45% which it will report to you as 92%. In this case FSP will tell you that you lost .05 but when you
look at the before and after percentages it appears you lost 1.00.

Got to love statistics you can use em to twist any numbers/reports into meaning anything you want them to mean.

[AltairZQ]

Yes it would be better to see the decimals I think.

I don't like getting a +0.35 and not seeing and increase in the numbers. I'd like to watch how I went from 92.52% to 92.87%.

[ILikePlanes]

The 92% listed in this statement is after the .05 decrease listed not before.

I know but it was 92% before that

[Serviceman]

The pax were just being nice, the cabin still smelled a little pukey from the last run