Problem Crash FSX passenger

[BlackBeard]

Hello I have a small problem the game crash enormously I have tried all the method and nothing its crash always passenger.dll I would so much like to be to help and solve worries I thank you very much   I did everything as I could after the other topic read here I reinstall it completely but I have little hope

[Joeflyer]

Hi, I can't view the image you posted due to the firewall at my location right now. Can you confirm that UAC is completely turned off?

[BlackBeard]

Hi, I can't view the image you posted due to the firewall at my location right now. Can you confirm that UAC is completely turned off?

Yes I put it on the never warn me I don't know what to do anymore This is the image that says who crashed and that came from passenger.dll

[Joeflyer]

Ok, please post the contents of the log.txt and install log, which are 2 files that reside in the FsP folder. That may help me with some other questions I may have of you.

[BlackBeard]

Yes -FsPassengers setup ver. Jan 23 2016 started: 06.01.2020 - 15:01

-Search if FsX is running
-OK FsX is not running
-Attempting to find FsX directory.
-Checking 64 byte registry for fsx vanilla
-Fsx vanilla Directory found: C:\Program Files (x86)\Steam\steamapps\common\FSX\
-Checking 64 byte registry for fsx steam edition
-64 byte registry not found, checking 32 byte registry for fsx steam edition
-Registry key of FsX steam edition not found or unreadable
-Error - Registry key is FSX but steam version was found. Trying to install anyway
-Checking FsX path, searching this file: C:\Program Files (x86)\Steam\steamapps\common\FSX\dialogs\dlgabout.spb
-FsX found ok
-Detecting OS and FsPassengers install path...
-Windows 10: 10.0
-FsPassengers will be installed in: C:\Users\Public\Documents\FsPassengers
-Getting FSX version
-FsX version returned: 10.0.62615.0
-FsX version OK: Steam/Acceleration build 62615
-Check free space
-Free space Total Mb available: 53221
-Check needed space
-Needed space: 147
-Previous version detected - this is an upgrade of 2016 version of FsPassengersX.
-No previous version of FsPX 2008 detected.
-AppCompatFlags checked - problem found but corrected OK. See 'ProblemDetected.txt' file!
-Start of file copy...
-Extracting file to: C:\Users\Public\Documents\FsPassengers
-Ok: all files extracted correctly
-Attempting to find dll.xml file
-Getting FsX.exe version
-FsX.exe version: 10.0.62615
-fsx.cfg found in C:\Users\Megaport\AppData\Roaming\Microsoft\FSX\fsx.cfg
-dll.xml found in C:\Users\Megaport\AppData\Roaming\Microsoft\FSX\dll.xml
-Writting FsPassengers addon in dll.xml
-Start of dll.xml parsing----------------------------
-dll.xml, Nbr of addons found: 4
-dll.xml Previous version of 'FsPassengersX' found, will be replaced by a new one.
-dll.xml : ' Object Placement Tool' Xml ok.
-dll.xml : ' Traffic Toolbox' Xml ok.
-dll.xml : ' Visual Effects Tool' Xml ok.
-dll.xml written ok
-End of dll.xml parsing----------------------------
-Emptying old installation of FsPassengers into FsX's folder and/or creating new FsPassengers folder C:\Users\Public\Documents\FsPassengers
-Copying FsPassengers files into FSX's folder C:\Program Files (x86)\Steam\steamapps\common\FSX\FsPassengers
-Attempting to write Config file 'FsPassengers\bin\FsXPath.cfg'
-Config file 'FsPassengers\bin\FsXPath.cfg' written ok
-Creating shortcut in start menu...
-Number of files not replaced by update (to keep user's modification): 585
-Checking and updating more_option.cfg
-No update required for file more_option.cfg
-Checking and updating money_currency.cfg
-No update required for file money_currency.cfg
-Writting FsPassengers's windows in missionpanel.cfg
-missionpanel.cfg - ok
-Adding uninstall key to registry
-Uninstall key added to registry
-Checking if simconnect and all library are installed
-FsPassengersX.dll loaded fine - simconnect and library ok
-Install completed with success
-Writting this log in FsPassengers folder...

Log


-------------------------------------
FsPassengers X ver. Jan 23 2016
LOG started 06.01.2020 - 15:02

-------------------------------------
Start of FsPassengersX.dll
Selected Language:French
Number of text imported: 275
Available memory for language text= 22256
No keyboard.ini to load - ok
Getting FSX version
FsX version returned: 10.0.62615.0
FsX version OK: Steam/Acceleration build 62615
Fsx path: C:\Program Files (x86)\Steam\steamapps\common\FSX
FsP path: C:\Users\Public\Documents
Loading config file
Nbr of currency found in file: 7
Selected currency:Dollars
Nbr of inflation data found 113
Config file saved
DirectSoundInit->Success
Start Init Failures
End Init Failures OK. Nbr of failures: 40
searching music collection
Music found: 8

Module and mem Listing. Please report those in case of CTD >>>:
-------------------------------------------------------------------------------
bin\nodump.txt found, no module and memory listing
End of module listing
-------------------------------------------------------------------------------
All init completed ok - run addon
SimConnect_Open - OK
SimConnect_CallDispatch - OK
End of initialisation - OK
Config file saved
EXPORT- attempt to GetPage
EXPORT- attempt to GetPage successfull
Loading Crew sound from user chosen directory Sound/CrewPack\French_CrewAndPilot\
Number of user text loaded= 129
Detect parking brakes available:
Parking brakes available
Function MM GAFN32 start
Function MM GAFN32 end
Function MM GAFN32 start
Function MM GAFN32 end
payload count 9
Payload ini> search loadmodel for: Boeing 737-800 Paint4
Payload ini> Found models: 737 (cargo)
Payload ini> Found models: 737-8
Payload ini> Found models: 737
Payload ini> best match: 737-8
Payload ini> Loaded: 737-8.ini
payload count 9
Payload ini> Zero Cg Pos found: -5.10851
original CGPos= 0.31824
payload count 9
Payload ini> search passenger lon: 3.11 lat:50.57 maxpass: 118
Payload ini> zone nbr: 0 use zone list name (self-1): 0 passengers found 118
payload count 9
payload count 9
payload count 9
payload count 9
Force Belly landing started
Gear speed limit found = 250
crash points: 5
Point # replaced: 3
Force Belly completed OK points added: 3
Use FSP ATC ID
ATC Aircraft MTOW is: 155500.00000
Current flight number:
changed to: DY754
Heavy flag not set
Starting FsPassengers adventure
Function ForceCrashAndCollideFlag
Function ForceCrashAndCollideFlag end
Loading Crew sound from user chosen directory Sound/CrewPack\French_CrewAndPilot\
Number of user text loaded= 129
Disabled penalty flag 4096
Call function GAFFA4645
END function GAFFA4645 found: 60
Call function RAFF43587
End function RAFF43587
Detect parking brakes available:
Parking brakes available
Movies_choices.cfg loaded movies availables: 6
Config file saved
Total Percentage of failure= 5
Pausing FsPassengers adventure
UnPausing FsPassengers adventure
--------------------------------->tail strike at take-off
End of FsPassengersX.dll
Deleting Failures
DirectSoundDeinit-> Success
Config file saved
SimConnect_Close - OK

[Joeflyer]

Nothing revealing in the 2 files you posted, so it has to be something else that's not related to FsP but does trigger the crash. Since I cannot view the image, can you advise what the Exception Code is in the Event Viewer information?

[BlackBeard]

yes no problem


Flight simulator has detected a problem with a third-party
software program (add-on):

Name: FsPassengersX
Version: 4.0.0.0
Company: SecondReality Software s.a.r.l
File: FsPassengers\bin\fspassengersx.dll

Do you want to run this software (not recommended)?

To avoid seeing this message in the future, uninstall this
program or disable its ability to start when running flight
Simulator. For more information about third-party programs,
contact the publisher or see http:\www.fsinsider.com

[Joeflyer]

That's not what I am referring to. This is what I am referring to as an example:

"Faulting application name: fsx.exe, version: 10.0.62615.0, time stamp: 0x559f9a9a
Faulting module name: fspassengersx.dll_unloaded, version: 4.0.0.0, time stamp: 0x56a2dbbe
Exception code: 0xc0000005
Fault offset: 0x00035080
Faulting process id: 0x2ad0
Faulting application start time: 0x01d5c2ba9ff2881c
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\FSX\fsx.exe
Faulting module path: fspassengersx.dll
Report Id: 9d272eeb-9fa3-4728-9a8c-61720eb71d0b
Faulting package full name:
Faulting package-relative application ID:"

This information is found in the Event Viewer of Windows 10

[BlackBeard]

Okay

Nom de l’application défaillante fsx.exe, version : 10.0.62615.0, horodatage : 0x559f9a9a
Nom du module défaillant : fspassengersx.dll_unloaded, version : 4.0.0.0, horodatage : 0x56a2dbbe
Code d’exception : 0xc0000005
Décalage d’erreur : 0x00035080
ID du processus défaillant : 0x1e08

[Joeflyer]

I don't read your language but I do know the particular exception code quite well. It is a memory access violation. When you start FSX-SE, do you run it as administrator each time??

If you have tried everything to keep the sim from crashing, perhaps you should consider uninstalling FSX-SE and all addons and re-install FSX-SE like this...C:/FSX-SE instead of installing -SE in the Program Files(X86) directory. Sometimes it doesn't matter what you shut off in the operating system, those protections in (X86) still haunt you. I've seen this happen a number of times. If you had a separate hard drive, installing -SE in that separate hard drive would be most ideal. I still use FSX and P3D...both are on their own hard drives.

[BlackBeard]

Ah yes but I would like to know if possible how to install it on C: with Steam because we can't choose: /

[Joeflyer]

Create a new folder in the C: drive. Call it FSX-SE and see if you can point the installer to it. I know others have done it through the custom install method. I understand you do have that choice.

[BlackBeard]

Okay, I reinstall the game and I just moved steam to C: and it is no longer in program 86

[Joeflyer]

Ok, great. I'm sure by now you have re-installed FsP. Please test a flight with a default aircraft first.

[BlackBeard]

I just tried again and its still not working