FsPassenger random menu crash

[Lovheim]

Hi

I'm experiencing random crashes from FsPassenger's menu.
It works for like 5-10minutes, then suddenly when I hover over the menu to show FsPassenger menus the game freezes and crashes.

This issue does not happen if FsPassenger is not installed.

I do not have any other addons installed and have reinstalled the game a couple of times.

[Lovheim]

Hi again

So i've tried some different methods in order to see if I could fix the issue.

1. Installed the game on the C: disk instead of the normal steam-folder
2. Reinstalled fsPassengers
3. Found and removed the regedit key
4. Replaced the UIAutomationCore.dll
5. Launching the game in compability mode

None of the above methods worked. Whenever I uninstall fsPassengers it does not crash and works as it should, but whenever fsPassengers is installed it will crash after some time.

How I reproduce the issue:
1. Launch FSX-Steam
2. Enter a game in free-mode without changing anything
3. Load the boeing from the demo company
4. Opens a new window and undock it to my right screen
5. Right click on that window, changing different views around 10-12 times. Then the game will crash

Error from the event gives me:
Faulting application name: fsx.exe, version: 10.0.62615.0, time stamp: 0x559f9a9a
Faulting module name: fspassengersx.dll_unloaded.exe, version: 4.0.0.0, time stamp: 0x56a2dbbe
Exception code: 0xc0000005
Fault offset: 0x00035080
Faulting process id: 0x146c
Faulting module path: fspassengersx.dll


FSPXInstall.log

Code:

-FsPassengers setup ver. Jan 23 2016 started: 01.04.2018 - 11:34

-Search if FsX is running
-OK FsX is not running
-Attempting to find FsX directory.
-Checking 64 byte registry for fsx vanilla
-Fsx vanilla Directory found: D:\STEAM\steamapps\common\FSX\
-Checking 64 byte registry for fsx steam edition
-64 byte registry not found, checking 32 byte registry for fsx steam edition
-Registry key of FsX steam edition not found or unreadable
-Error - Registry key is FSX but steam version was found. Trying to install anyway
-Checking FsX path, searching this file: D:\STEAM\steamapps\common\FSX\dialogs\dlgabout.spb
-
ERROR - ERROR - ERROR
-Error unable to find FsX directory
-Unable to find FsX directory in registry or the registry is false. Please use the browse button and indicate the correct FsX folder:

-Search if FsX is running
-OK FsX is not running
-FsX directory manually choosed.
-Checking FsX path, searching this file: C:\Steam\steamapps\common\FSX\dialogs\dlgabout.spb
-FsX found ok
-Detecting OS and FsPassengers install path...
-Windows 10: 10.0
-FsPassengers will be installed in: C:\Users\Public\Documents\FsPassengers
-Getting FSX version
-FsX version returned:  10.0.62615.0
-FsX version OK: Steam/Acceleration build 62615
-Check free space
-Free space Total Mb available: 82511
-Check needed space
-Needed space: 147
-No previous version of FsPX 2016 detected.
-No previous version of FsPX 2008 detected.
-AppCompatFlags checked OK
-Start of file copy...
-Extracting file to: C:\Users\Public\Documents\FsPassengers
-Ok: all files extracted correctly
-Attempting to find dll.xml file
-Getting FsX.exe version
-FsX.exe version: 10.0.62615
-fsx.cfg found in  C:\Users\Alexander\AppData\Roaming\Microsoft\FSX\fsx.cfg
-dll.xml found in  C:\Users\Alexander\AppData\Roaming\Microsoft\FSX\dll.xml
-Writting FsPassengers addon in dll.xml
-Start of dll.xml parsing----------------------------
-dll.xml, Nbr of addons found: 6
-dll.xml Previous version of 'FsPassengersX' found, will be replaced by a new one.
-dll.xml : ' Addon Manager'  Xml ok.
-dll.xml : ' Object Placement Tool'  Xml ok.
-dll.xml : ' Traffic Toolbox'  Xml ok.
-dll.xml : ' Visual Effects Tool'  Xml ok.
-dll.xml : ' FSUIPC 4'  Xml ok.
-dll.xml written ok
-End of dll.xml parsing----------------------------
-Emptying old installation of FsPassengers into FsX's folder and/or creating new FsPassengers folder C:\Users\Public\Documents\FsPassengers
-Copying FsPassengers files into FSX's folder C:\Steam\steamapps\common\FSX\FsPassengers
-Attempting to write Config file 'FsPassengers\bin\FsXPath.cfg'
-Config file 'FsPassengers\bin\FsXPath.cfg' written ok
-Creating shortcut in start menu...
-Number of files not replaced by update (to keep user's modification): 0
-No update of more_option.cfg required, this is a fresh install
-No update of money_currency.cfg required, this is a fresh install
-Writting FsPassengers's windows in missionpanel.cfg
-missionpanel.cfg - ok
-Adding uninstall key to registry
-Uninstall key added to registry
-Checking if simconnect and all library are installed
-FsPassengersX.dll loaded fine - simconnect and library ok
-Install completed with success
-Writting this log in FsPassengers folder...

log.txt

Code:

-------------------------------------
FsPassengers X ver. Jan 23 2016
LOG started 01.04.2018 - 11:35

-------------------------------------
Start of FsPassengersX.dll
Selected Language:English
No keyboard.ini to load - ok
Getting FSX version
FsX version returned: 10.0.62615.0
FsX version OK: Steam/Acceleration build 62615
Fsx path: C:\Steam\steamapps\common\FSX
FsP path: C:\Users\Public\Documents
No config file - loading default Option
Nbr of currency found in file: 7
Selected currency:Dollars
Nbr of inflation data found 113
Config file saved
DirectSoundInit->Success
Start Init Failures
End Init Failures OK. Nbr of failures: 40
searching music collection
Music found: 8

Module and mem Listing. Please report those in case of CTD >>>:
-------------------------------------------------------------------------------
bin\nodump.txt found, no module and memory listing
End of module listing
-------------------------------------------------------------------------------
All init completed ok - run addon
SimConnect_Open - OK
SimConnect_CallDispatch - OK
End of initialisation - OK
Config file saved
EXPORT- attempt to GetPage
EXPORT- attempt to GetPage successfull
Loading Crew sound from user chosen directory Sound/CrewPack\default\
Loading crew text, default voice pack used
End of FsPassengersX.dll
Deleting Failures
DirectSoundDeinit-> Success
Config file saved
SimConnect_Close - OK

[Joeflyer]

Did you re-install FSX-SE in C: without adjusting anything like the registry key or UIautomationcore.dll?? SE is supposed to already have the proper adjustments. If SE made any recent updates, that could potentially cause some issues with FsP. Not for sure though.
The exception code 0xc0000005 is a different case, however. That alone could be the culprit. Usually this involves access violation within Windows. Do you have full rights to your pc, and are you opening -SE as admin?

[Lovheim]

Did you re-install FSX-SE in C: without adjusting anything like the registry key or UIautomationcore.dll?? SE is supposed to already have the proper adjustments. If SE made any recent updates, that could potentially cause some issues with FsP. Not for sure though.
The exception code 0xc0000005 is a different case, however. That alone could be the culprit. Usually this involves access violation within Windows. Do you have full rights to your pc, and are you opening -SE as admin?

Hi Joe,

Yes I have also tried this as per suggested in another thread that I read on this forum.
I have just spoken with a friend of mine who also have the same issue, he however stated he have never had this issue before (He last played in September last year).

I have all the rights, tried opening as administrator - giving full access etc. Also tried different compability modes without any positive result.
My conclusion so far has been towards that a recent FSX-SE patch somehow does not work properly with FsPassengers, considering this is only crashing when accessing the menu (toolbar/right click) and nothing else.

After uninstalling FsPassengers I have not had this issue.

[Joeflyer]

Ok, I'll see if Dan can take a look at this soon.

[DanSteph]

Dear Alexander,

I'll try to find what happen but it might be difficult, I need more informations and tests.

First FSX-se didn't have any update, it's still the last "615" version.
I just tried with you method, no CTD, also I didn't had any special report of CTD by mail those time.
Maybe it's more a windows update that changed some DLL or another addon ?

-I tried on Windows 7 x64, what OS do you have exactly ?
-Do you have any other addon ? Did you try to (temporary) remove all except FsPassengers ?
-If you don't open the new windows you don't have any ctd ?

Kind regards

Dan