07-09-2005, 10:04 PM
I don't think a 100% average would really be possible. If you look at the law of averages, it surely wouldn't be! Eventually, you'll get to the
point where you increase by .001%, then half of that, followed by half of that, etc. (you get the picture). Am I right here? Wouldn't you have
to have EVERY flight since the start of your airline be a 100% flight to get 100%? Or would that not even do the trick? Considering you
don't start with 100% PAX satisfaction, it might be impossible.
point where you increase by .001%, then half of that, followed by half of that, etc. (you get the picture). Am I right here? Wouldn't you have
to have EVERY flight since the start of your airline be a 100% flight to get 100%? Or would that not even do the trick? Considering you
don't start with 100% PAX satisfaction, it might be impossible.