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[Solved]P3D Closes to desktop with FsP. A struggling story... - Printable Version

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[Solved]P3D Closes to desktop with FsP. A struggling story... - tonaz - 21-03-2017

Hello!
I've been testing the same flight since some months and P3D always CTD at the same location (P3D 3.4.22, nvidia 378.33 recomended, windows 10 home 64, latest FsP and some addons. Specs overkill requirements, i7 3770K, GTX980ti, 32GB ram, 1500W power system).


The flight is from Buenos Aires to Heathrow and it CTD always when i am near Capo Verde islands and Tenerife island, near Mauritania coast, in the middle of the ocean. Unfortunately it simply closes to desktop, no event log. 

At first i thought maybe it could be orbx products, expecially Vector, or anyway something about scenery or even AI. 
But talking about Orbx i got europe and north america so it does not make sense thinking the culprit is Orbx, since i was flying near Africa, so no addons.

I also tried the flight with zeroed AI. Always with the same aircraft. 
Every time the same CTD near the same location.


So i decided to make a run without FsP, even if it didn't made any sense to me.

Oh well... Against all my hopes it looks like it is FsPassengers. And the wrost thing is that this is even more sensless to me.

I did again (and again and again... for the 7th time or more now) the long flight without FsP (keeping all OrbX and other big stuff) and i was able to takeoff from SAEZ, cruise at 320 KIAS @ FL300, and land to EGLL after about 14 hours, with no problem. Also VAS was rock solid 1.35 GB left all time.
Now, my only explanation is that it is not about an exact place, scenery, geographical coords... It is more about time than the place, and after that exact time FsP makes P3D close to desktop.


This amount of time, is about 7 - 8 hours of flying, just there, near Tenerife as said.
Now i am even more clueless. :-(


Do you think there is something related between FsP, an exact location and long flights?

Any clue, hint or help please? 
After all this i lost at least 10 years and i am devastated.


RE: P3D Closes to desktop with FsP. A struggling story... - PAINMAN - 21-03-2017

I have the same problem if I uninstall fspassenger I can fly 11 hour flights but with fspassengers it crashes after 5-6 hours.
The event log doesn't show anything appcrash doesn't show anything.
I'm really puzzled about this.

Kind regards Mattias


RE: P3D Closes to desktop with FsP. A struggling story... - tonaz - 21-03-2017

Sorry for you buddy, but glad to hear it is not only me.
Any word from Dan?


RE: P3D Closes to desktop with FsP. A struggling story... - PAINMAN - 21-03-2017

i havent tried to reach him.
i deleted my cfg file and made a new one and i can do more testing this weekend.

Kind regards Mattias


RE: P3D Closes to desktop with FsP. A struggling story... - tonaz - 21-03-2017

trust me, this has nothing to do with the cfg


RE: P3D Closes to desktop with FsP. A struggling story... - tonaz - 22-03-2017

Joe? Dan?

Looks like other people have the same issue with long haul flights, as i can see from the forums.
I bought FsP the 7th January 2016 and i never had this problem with short-mid flights, but now i get enough skilled to make a long haul, and even if i bought FsP one year ago, i'm considering to ask your Company for a refund, 'couse i didn't payed for a 7 hours demo...
I am getting a bit nervous not hearing nothing from you.
I did ANOTHER test flight, and this time i had a Windows event log. Here it is, with the FsP one.

Windows Log:

Code:
Nome dell'applicazione che ha generato l'errore: Prepar3D.exe, versione: 3.4.22.19868, timestamp: 0x588f7cbf
Nome del modulo che ha generato l'errore: ai_player.dll, versione: 3.4.22.19868, timestamp: 0x588f7cbf
Codice eccezione: 0xc0000005
Offset errore 0x0004b409
ID processo che ha generato l'errore: 0x18d0
Ora di avvio dell'applicazione che ha generato l'errore: 0x01d2a29302551e68
Percorso dell'applicazione che ha generato l'errore: C:\P3D\Prepar3D.exe
Percorso del modulo che ha generato l'errore: C:\P3D\ai_player.dll
ID segnalazione: f7bc6891-9121-4744-a095-8164fbb18039
Nome completo pacchetto che ha generato l'errore:
ID applicazione relativo al pacchetto che ha generato l'errore:

FsP Log:
Code:
-------------------------------------
FsPassengersP3D ver. Feb 11 2017
LOG started 21.03.2017 - 23:32

-------------------------------------
Start of FsPassengersP3D.dll
Selected Language:English
keyboard.ini file loaded key read= 26
Getting Prepar3D version
Prepar3D version returned: 3.4.22.19868
Prepar3D version OK
Prepar3D path: C:\P3D
FsP path: C:\Users\Public\Documents
Loading config file
Nbr of currency found in file: 7
Selected currency:Euro
Nbr of inflation data found 113
Config file saved
DirectSoundInit->Success
Start Init Failures
End Init Failures OK. Nbr of failures: 40
searching music collection
Music found: 10

Module and mem Listing. Please report those in case of CTD >>>:
-------------------------------------------------------------------------------
bin\nodump.txt found, no module and memory listing
End of module listing
-------------------------------------------------------------------------------
All init completed ok - run addon
SimConnect_Open - OK
SimConnect_CallDispatch - OK
End of initialisation - OK
Detect parking brakes available:
Parking brakes available
Function MM GAFN32 start
payload count 7
Payload ini> search loadmodel for: Boeing 747-400 - Project OpenSky Enhanced
Payload ini> Found models: 747-4 (cargo)
Payload ini> Found models: 747-4
Payload ini> Found models: 747
Payload ini> best match: 747-4
Payload ini> Loaded: 747-4.ini
payload count 7
Payload ini> Zero Cg Pos found:  1.00000
original CGPos= -0.88029
payload count 7
Payload ini> search passenger lon: -58.54 lat:-34.81 maxpass: 366
Payload ini> zone nbr: 1 use zone list name (self-1): 1 passengers found 366
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
Force Belly landing started
Gear speed limit found =  500
crash points: 10
Point # replaced: 3
Force Belly completed OK points added: 5
Don't Use FSP ATC ID
Starting FsPassengers adventure
Total Percentage of failure= 0
Function ForceCrashAndCollideFlag
Function ForceCrashAndCollideFlag end
Loading Crew sound from user chosen directory Sound/CrewPack\Default\
Loading crew text, default voice pack used
Disabled penalty flag 4128
Call function GAFFA4645
END function GAFFA4645 found: 99
Call function RAFF43587
End function RAFF43587
Detect parking brakes available:
Parking brakes available
Movies_choices.cfg loaded movies availables: 6
Config file saved
FSPBUGNOCRASH->currentdirectory=C:\P3D
Pausing FsPassengers adventure
UnPausing FsPassengers adventure
Gps release
Ending FsPassengers adventure
Detect parking brakes available:
Parking brakes available
Function MM GAFN32 start
payload count 7
Payload ini> search loadmodel for: Boeing 747-400 - Project OpenSky Enhanced
Payload ini> Found models: 747-4 (cargo)
Payload ini> Found models: 747-4
Payload ini> Found models: 747
Payload ini> best match: 747-4
Payload ini> Loaded: 747-4.ini
payload count 7
Payload ini> Zero Cg Pos found:  1.00000
original CGPos= -0.88029
payload count 7
Payload ini> search passenger lon: -58.54 lat:-34.81 maxpass: 366
Payload ini> zone nbr: 1 use zone list name (self-1): 1 passengers found 366
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
payload count 7
Force Belly landing started
Gear speed limit found =  500
crash points: 10
Point # replaced: 3
Force Belly completed OK points added: 5
Don't Use FSP ATC ID
Starting FsPassengers adventure
Total Percentage of failure= 0
Function ForceCrashAndCollideFlag
Function ForceCrashAndCollideFlag end
Loading Crew sound from user chosen directory Sound/CrewPack\Default\
Loading crew text, default voice pack used
Disabled penalty flag 4128
Call function GAFFA4645
END function GAFFA4645 found: 99
Call function RAFF43587
End function RAFF43587
Detect parking brakes available:
Parking brakes available
Movies_choices.cfg loaded movies availables: 6
Config file saved



RE: P3D Closes to desktop with FsP. A struggling story... - PAINMAN - 22-03-2017

I wonder if it's something that LM did with their update last time around.
And that screwed up something for fspassengers,I have owned this product a long time in just p3d and never had this issue but after latest update something is broken.

Kind regards Mattias


RE: P3D Closes to desktop with FsP. A struggling story... - Joeflyer - 23-03-2017

Tonaz and others who seem to have these long haul flight issues with FsP, Windows 10 and P3D:

I am currently out of the US on travel and have had very little time to get online to answer questions. I apologize for this. Will be back in the US this Saturday and may get more of an opportunity to explore these issues more with you. If Dan is not responding at all here, please keep sending him emails. If you are wanting a refund, Dan will be the one to ask about this. Wish I could be of more help in that regard.


RE: P3D Closes to desktop with FsP. A struggling story... - PAINMAN - 23-03-2017

I don't want a refund I love the program.
The ONLY thing I want is that I can fly any length without stuff crashing.

Kind regards


RE: P3D Closes to desktop with FsP. A struggling story... - DanSteph - 23-03-2017

Hi Painman and Tonaz,

Such problem is very difficult to debug.
FsPassengers don't touch anything with the IA, but it might push the fault (sooner?) simply because it take some place in memory.
Do you see any memory usage increase during the flight ?

P3D seem to crash for some peoples with long flight even without FsP:
https://www.google.ch/search?q=p3d+long+flight+crash

Kind regards

Dan


RE: P3D Closes to desktop with FsP. A struggling story... - tonaz - 23-03-2017

Thanks Dan.
It is not always related to AI by the way. That was the only time i had an event log (ai_player.dll).
Most of times it simply closes to desktop.

As told on OP, virtual address space and memory usage is rock solid and running fine.

"P3D seem to crash for some peoples with long flight even without FsP"
Ehrm... Ok, but for me IT IS FsP making the long hauls crash Smile Without FsP the bird flies for at least 48 hours, and maybe it could go longer but i had to turn off the pc (most long test i ever did some days ago. It did the world turn around something like two times, unlimited fuel ofcourse).

I tried to do the same test flight for the 12th time right now.
No need to say always same configuration, hardware, software setups.

6 flights without FsP, no problem, tookoof at SAEZ, landed at EGLL. about 14.30 hours flight.
6 flights with FsP, tookoof at SAEZ, crash always after 7-8 hours, near the African coast.

Don't you think that i can easly say and confirm it is FsP?
I could go further... But believe me, i am exhausted and frustated.


RE: P3D Closes to desktop with FsP. A struggling story... - PAINMAN - 23-03-2017

Yeah I bought the 747 from PMDG and flew 3 long haul flights the shortest was 8 hours 30 minutes and the longest was 13 hours.
I was having no problems at all the only thing I did after that was to install fspassengers and 4 times in a row now it crashed for no apparent reason.
No low VAS and all settings is the same as before I installed fspassengers and before that I didn't have any problems.

Kind regards Mattias


RE: P3D Closes to desktop with FsP. A struggling story... - tonaz - 23-03-2017

Now, excuse me please, i really mean no rude, but i think the question is legitimate: have you ever tested a 13 hours haul you devs there at fsp? Just a question.


RE: P3D Closes to desktop with FsP. A struggling story... - PAINMAN - 25-03-2017

Is there anyone with some further information or solutions?

Kind regards


RE: P3D Closes to desktop with FsP. A struggling story... - Joeflyer - 28-03-2017

I see that Dan responded recently. I hope he has further information for you soon.